Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 3–7 business days after payment has been confirmed. Processing times may be longer during holidays, promotional periods, or for special-order items.

You will receive a confirmation email after placing your order and a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Destinations

We currently ship to the European Union, the United Kingdom, Switzerland, Norway, the United States, and Canada. Available shipping options and final charges are displayed at checkout.

If your destination is not available at checkout, please contact us at info@halfforlove.com before placing your order.

Estimated Delivery Times

Estimated delivery times after dispatch are generally:

• United States and Canada: 7–15 business days
• European Union, United Kingdom, Switzerland, and Norway: 8–18 business days

These timeframes are estimates and are not guaranteed. Delivery may be delayed by customs clearance, local carriers, weather, public holidays, or other circumstances outside our control.

Shipping Charges

Paid shipping charges vary by destination and are displayed at checkout. Standard shipping is free for orders of US$120 or more. Amounts may be converted into your local checkout currency using the current exchange rate. Final shipping options and charges are displayed at checkout.

Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless expressly stated at checkout, these charges are not included in the product price or shipping charge and are the responsibility of the customer.

Half for Love is not responsible for delays caused by customs clearance. If an order is refused or left unclaimed because customs duties or import fees are not paid, any refund will be subject to the costs incurred in returning or disposing of the shipment, where permitted by applicable law.

Tracking

Tracking information will be provided when your order has shipped. Please allow several business days for tracking information to update after dispatch.

Split Shipments

Items in the same order may occasionally be shipped separately due to size, availability, or packaging requirements. If your order is divided into multiple shipments, you may receive more than one tracking number.

Incorrect or Incomplete Addresses

Please check your delivery information carefully before placing an order. Contact us as soon as possible if you need to correct your address.

Once an order has been fulfilled or shipped, we cannot guarantee that the delivery address can be changed. Additional shipping costs caused by an incorrect or incomplete address may be charged to the customer.

Lost, Delayed, or Damaged Packages

If tracking shows no movement for an extended period, or if your order has not arrived within the estimated timeframe, please contact us at info@halfforlove.com with your order number.

If your package arrives visibly damaged, please keep the product and all original packaging and contact us promptly with clear photographs. We will review the issue and provide an appropriate resolution.